Got questions?
We've got answers.

Yes, Cash on Delivery is available in 20+ cities across India. If your pincode isn't serviceable for COD at checkout, prepaid options are always available.

Yes, as long as your order hasn't shipped yet. Email us at support@khojfinds.com with your order number as soon as possible, once it's dispatched, it can't be cancelled and will need to be handled as a return instead.

Yes. All payments are processed through secure, encrypted payment gateways. We never store your full card or UPI details on our servers.

Orders are dispatched within 24 to 48 working hours of confirmation, and typically delivered within 5 to 8 working days depending on your location. Some remote areas, including parts of Jammu & Kashmir and the North-East, may take up to 10 working days.

Yes, on all orders above ₹999. Orders below that threshold may include a small shipping charge shown clearly at checkout before you pay.

You'll receive tracking details by email once your order ships. If it hasn't arrived within 48 hours of placing your order, email support@khojfinds.com and we'll look into it right away.

You have 7 days from delivery to report any issue and start a return or exchange request, including the day of delivery itself.

Email support@khojfinds.com with your order number, a quick description, and a photo or short video of the issue. Since this is on us, we'll arrange a free replacement or full refund, whichever works better for you.

Once a return is confirmed and received, refunds are typically processed within 5 to 7 business days to your original payment method. It may take a few extra days to reflect depending on your bank.